Database analyst for business applications support

Multinacional RRHH en Distrito Capital, Distrito Capital

Multinacional company into the marketing and IT field.

This is primarily a Business orientated role, with a primary function of ownership and management, on a day to day basis, of all Client data as it passes though the various Business applications & processes.
The role is required to act as the interface between Business Operations, Field Operations & IT , Sales, Marketing & Product (SMP) Teams and Central Operations for any changes to the day to day activity affecting all Client data.

KEY TASKS

- Have a basic understanding of the components for the core Siebel applications and the associated processes.
- Manage the processing of client data received on physical media.
- Be part of UAT/SIT for all relevant software releases.
- Play a major part in the testing of client interface/fulfillment files prior to launch.
- Liaise closely with Client Data team to ensure the correct movement of client data.
- Maintain correspondence templates for all local clients.
- Perform daily maintenance tasks which allow the smooth running of

Imprescindible:

• Residir en Distrito Capital
• Primaria culminado
• 1 Año de experiencia

Se ofrece:

Salario: A negociar
Contrato: A Término Indefinido
Duración: Indefinido
Jornada: Jornada Completa

Se requiere:

We search for a professional:

- With at least 2 years in similar tasks in business/technical support environment with European exposure.
- Producing effective documentation.
- Producing and agreeing SLAs.
- Excellent communication skills in english.
- Understanding of technical infrastructures.
- Investigate new and possible solutions.
- Customer facing skills.

Se desea:

We search for a professional:

- With at least 2 years in similar tasks in business/technical support environment with European exposure.
- Producing effective documentation.
- Producing and agreeing SLAs.
- Excellent communication skills in english.
- Understanding of technical infrastructures.
- Investigate new and possible solutions.
- Customer facing skills.